Enhancements

Enhancements to our software products are released once or twice a year depending upon the complexity of the improvements. Maintenance released may be done more often if the urgency of the software correction requires such timing.

Claimen or iClaimen enhancements are developed on a priority system that is established by the user group. All customers are given a chance to submit ideas for improvements to the applications. These new concepts may be global for the product in general or specific to one company. All ideas are considered, written up and distributed to the user group for evaluation.

Enhancements to the system may come about as a specific need for one user and if this is such the case it may be worthwhile to provide a custom enhancement for this request. Most common type of single user enhancement is direct interface into their policy system or accounting system connection. See Consultation Services.