Reserving

Indemnity, expense and medical reserving are managed through a series of procedures, which may require two separate individuals to initiate and approve a reserve or make a change. A set of controls and codes are in place to ensure proper setup and changes to reserves, while creating an audit trail of whom, what and when. Approval is by authorization level and dollar amount.

The claim file financial status can be displayed at any time while a claim or claimant record is being viewed. This reserve/payment display screen gives a complete view of outstanding reserves and payments to date as well as recovery balances. Additional functions provide quick access to reserve and check history detail by claimant for easy answers to inquires without pulling the paper file

Check History